WHAT WE DO

We have the team to help you build a better strategy, and the systems needed to support it.

At Brown, we believe a successful benefits program requires a tailor-made benefits strategy. Our team is ready to help you develop personalized employee benefit solutions that minimize risk, reduce costs, and take advantage of our suite of administrative and technology services.

CONSULTING AND BROKERAGE SERVICES

There's no such thing as a “one size fits all" approach to benefits consulting. We're passionate about designing and implementing benefits programs that are tailored to fit the unique needs and culture of each and every client. Our extensive planning process and proven strategic framework will ensure that you get the most from every aspect of your health care investment.

TOTAL BENEFIT ADMINISTRATION

A robust technology platform is the backbone of a successful employee benefits program. Our TPA Solutions unit offers clients the following services at no additional cost:

• DEDICATED MEMBER SERVICES
• ONLINE ENROLLMENT
• COBRA ADMINISTRATION
• CONSOLIDATED BILLING AND RECONCILIATION
• DIRECT RETIREE BILLING
• REGULATORY AND COMPLIANCE SERVICES
• WELLNESS INCENTIVE DESIGN, TRACKING AND DISTRIBUTION

MEMBER ENGAGEMENT

Do you know the cost difference between an MRI and an X Ray? Do you know the true cost of a brand name medication versus a generic? It takes an educated plan member to get the most out of their benefits plan, but most employees are simply too busy to fully understand their benefits. Keeping in mind the limited attention span of most members, we design custom communication campaigns to help raise awareness and plan efficiency, including quarterly communication campaigns that utilize various media that build off of the traditional materials for open enrollment, member surveys, posters, and wallet cards. The end result is a better-informed employee who values their benefits more highly and utilizes their plan more wisely.

POPULATION HEALTH MANAGEMENT

Can an employer really make employees lead healthier lives? The answer is maybe. Wellness programs aimed at managing the health risks of your employees can be an effective way to reduce long-term benefit costs, but only when those programs are designed and implemented correctly. At Brown, we have the experience necessary to collect and analyze data and to design targeted programs aimed at reducing health risks.

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