Understanding the Grievance Process

As a labor union, one of the important roles we play is advocating for the employees that we represent in complaints, pre-grievances and ultimately sometimes formal grievances. Grievances are often the result of violations of the MOU (contract), agency policy, Civil Service rules or State or Federal law. When those rights are violated, the grievance process becomes a very powerful tool. 

As your labor representatives, our job is to seek remedies at the lowest level for issues that members may have. This process includes gathering facts, documenting evidence, meeting deadlines, and advocating on behalf of our members. If the issue is not remedied, we can elevate it all the way up to filing a formal grievance and if not resolved, then it can result in a hearing before the Civil Service Commission or an arbitrator.  

However, filing a grievance can be intimidating for employees. Many worry about retaliation or being labeled a “troublemaker.”  That’s why union support is critically important. SLOCEA will help demystify the process, protect confidentiality where possible, and remind our members that exercising their rights is not only allowed, it’s necessary. While there are laws against such retaliatory actions by an employer, SLOCEA takes all necessary measures to protect employees from retaliation. 

When management and SLOCEA engage in a meaningful discussions and find a resolution, it benefits the employee and may even improve the entire workplace environment. Bringing issues to the attention of management can result in future awareness and adherence to the MOU, policies, Civil Service rules and State and Federal laws.

The grievance process can serve as a powerful tool for problem-solving and as your labor representatives, we will stand beside our members every step of the way. Through that solidarity, we not only protect your rights but also strengthen the workforce as a whole.

Contact the SLOCEA office at 805-543-2021 if you need assistance seeking a remedy for a workplace situation. 

Aloha - This article was written as a tsunami warning forced us to evacuate to higher ground while vacationing in Maui. Thankfully everyone and everything was safe.  

Theresa Schultz,

Senior Labor Representative